In need of priority support? We schedule a TeamViewer session asap. Our support staff will have a look at your installation and will help you with:

• Installing plugins
• Configurating plugins
• Fixing bugs

Why do you have to pay for priority support?

Our normal support is free for every customer with a valid license key. We try to answer all emails within 5 workdays. However if you’re in need of priority support because your business needs one of our plugins we can schedule a TeamViewer session.

TeamViewer sessions during business hours

TeamViewer sessions are only available during business hours:

• Monday to Thursday: 9:00 – 17:00 CET
• Fridays: 10:00 – 15:00 CET (only for priority support)